General

Problems when launching the application (error messages)? Have you already restarted your browser but the problem persists? You may be able to resolve the issue yourself by following the steps below. 🔔 If the problem continues after completing these steps, feel free to contact us at support@processdelight.be. After completing the steps below, you will need to sign in to Ishtar365 again and reopen the application. You can find an example below for the most commonly used browsers: Microsoft Ed...

All our manuals are divided by application. On this page, first select the application and then choose from one of the manuals that have been added.

After you purchase a particular app, you will receive an email explaining more about the necessary installation steps. These steps should be done by someone with the role of “Global administrator” in your organization. You may not have sufficient privileges to proceed in any of the installation steps. More information regarding the installation can also be found on the “Getting Started” page. If the problem persists, do not hesitate to contact us. This can be done via email or Teams.

Steps for manually adding Ishtar.365 to on your phone for quick access. To add Ishtar.365 to the home screen on your phone, proceed as follows: Safari (iPhone/iPad): Open Safari and navigate to Ishtar.365. Once logged in, click the following menu button: Scroll down the menu and select “Add to Home Screen.” If desired, edit the title and press “Add” to complete. Samsung Internet (Android): Open the Internet browser and navigate to Ishtar.365. Once logged in, click on the Hamburger icon at ...

For Ishtar.365 it is sufficient to have a Microsoft 365 E3 license. For more information about Microsoft licenses, please visit Microsoft's [website](https://www.microsoft.com/nl-be/microsoft-365/enterprise/compare-office-365-plans?&ef_id=EAIaIQobChMItaaHppqp_QIVCIjVCh0OfAAAEAAYASAAEgKf8fD_BwE:G:s&OCID=AIDcmmwf9kwzdj_SEM_EAIaIQobChMItaaHppqp_QIVCIjVCh0OfAAAEAAYASAAEgKf8fD_BwE:G:s&lnkd=Google_O365SMB_Brand&gclid=EAIaIQobChMItaaHppqp_QIVCIjVCh0OfAAAEAAYASAAEgKf8fD_BwE).

There are several programs you can get started with, to start configuring all the tiles for Ishtar.365 and/or Ishtar.DMS. For example, Adobe Photoshop, Adobe Illustrator, Figma, FotoLab, Gimp, ... You can start with the following [template](https://27106097.fs1.hubspotusercontent-eu1.net/hubfs/27106097/Ishtar365-tile.psd) for Adobe PhotoShop. If you do not have any of the above programs, you can download, for example, the program Lunacy. It is free and quite easy to use. You can download the pr...

We have created a small [database](https://processdelight.sharepoint.com/:f:/s/Extern/ErsyVFQHk85DqHoUI3xhtYEBT205hGLF0Pp8hNb7uGMkxg?e=cmYGDl)of tiles to save you time. The tiles are organized in folders by color. If your desired color or additional icons are not yet available, do not hesitate to contact us through our [support](mailto:support@processdelight.be) channel. We can add these quite easily and quickly in your desired color(s). If you wish, you can also go ahead and configure the nec...

Do you only see a white screen after opening an Ishtar application? [iphone-mockup-free-psd-1024x712_mock-up] This is common when using Safari on Apple devices. The latest browser versions like Safari include new privacy features, including a more aggressive approach to prevent cross-site tracking. All our Ishtar applications are displayed in iFrames in Ishtar365. What is an iFrame? It allows developers to embed content from another web page into the main page. However, due to the cross-site...

All documents will be stored in your SharePoint online environment. In addition to the documents, all other data will be stored in an SQL database on your Azure environment or on Ishtar365's Azure environment.